The WayFinding® experience
One Place for Health and Care™.
One Place for Health and Care™.
Just ask.
I'm
Our AI supports licensed clinicians; it does not replace or overrule them.
60 seconds
To reach a doctor or clinical team, 24 hours a day — by chat, phone, or video.
Find the right care in three taps
Tell the assistant what's going on and it routes you to the right Care Experience.
Setting new standards for quality and value
How we do it
From answers to action, in one conversation
WayFinding carries context from one interaction to the next. It schedules care, guides decisions, remembers what matters, and keeps people on track with their health.
Benefits navigation
Instant answers customized to each member's medical, pharmacy, and point solution benefits.
Clinical guidance
Agentic AI, dedicated Health Guides, and expert medical opinions make the next step an easy one.
Care delivery
Virtual primary care around the clock — instantly through chat, or by scheduling a video visit.
Transcarent Care Experiences
Every kind of care, seamlessly connected
Better outcomes, a lower total cost of care, and higher satisfaction on one intuitive platform.
Who we help
Built for the people who pay for care, and the people who need it
Employers
One front door to every benefit you offer, with one contract and one bill behind it.
For employers →Health plans
A modern, AI-powered member experience connecting navigation, guidance, and care.
For health plans →Members
Ask a question, get a real answer, and reach a doctor in about a minute.
For members →Consultants
One connected platform for clients in place of a stack of point solutions.
For consultants →“I've been waiting for something like Transcarent my entire career.”
Recognized for quality and security